Shipping policy
Shipping Policy
Fingers & Paws is a brand owned and operated by VM Digital Ventures LTD, based in Mauritius. We proudly ship worldwide using trusted global production and fulfillment partners.
📦 Order Processing Time
All orders are made to order.
• Orders are processed within 2–5 business days
• During peak seasons (such as Christmas), processing may take 5–7 business days
Once your order has been shipped, you will receive a confirmation email with tracking details.
🚚 Estimated Delivery Times
Delivery times vary by location:
• United States: 5–12 business days
• United Kingdom: 5–10 business days
• Europe: 7–14 business days
• Australia & New Zealand: 7–14 business days
• Rest of World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.
🌍 International Shipping
We ship to most countries worldwide.
Customers are responsible for any customs duties, VAT, or import taxes that may apply in their country.
📍 Incorrect Address
Please ensure your shipping address is correct at checkout.
If an incorrect address is provided and the order has already been shipped, we cannot guarantee a replacement or refund unless the item is returned to us by the courier.
❓ Questions?
If you have any questions about shipping, contact us at:
📧 support@fingersandpaws.org