Terms of service

FINGERS & PAWS – TERMS OF SERVICE

Last updated: September 2025

Welcome to Fingers & Paws, a brand owned and operated by VM Digital Ventures LTD (“we”, “us”, “our”).
VM Digital Ventures LTD operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). The Services are hosted by Shopify, which enables us to provide the Services to you.

By visiting, accessing, or making a purchase through the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Services.

1. Access and Account

By using the Services, you represent that you are at least the age of majority in your jurisdiction, or that you are the parent or guardian authorizing use by a minor.

You agree to provide current, complete, and accurate information when creating an account or making a purchase. You are responsible for safeguarding your account credentials and for all activity conducted under your account.

2. Our Products

We make every effort to represent our products accurately. However:

  • Colours and appearance may vary depending on screen or device settings

  • Product availability and descriptions may change at any time

  • We may limit quantities or discontinue products without notice

We do not guarantee that products will meet your expectations.

3. Orders

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion.

An order is considered accepted only once payment is processed and an order confirmation is sent.

Please review orders carefully before submitting. Cancellations or changes may not be possible once processing or production begins.

All purchases are subject to our Refund & Returns Policy.

Purchases are for personal use only and not for resale.

4. Prices and Billing

Prices may change without notice. Prices exclude taxes, duties, shipping, or customs fees unless otherwise stated.

You agree to provide accurate payment information and authorize us to charge your payment method for the full order amount.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. Fingers & Paws is not liable for delays caused by carriers, customs, weather, or events outside our control.

Risk of loss transfers to you once the order is handed to the carrier.

For full details, please review our Shipping Policy.

6. Intellectual Property

All content on the Services, including product designs, images, artwork, branding, text, graphics, logos, and digital assets, is the exclusive property of Fingers & Paws / VM Digital Ventures LTD or our licensors and is protected by international copyright and trademark laws.

You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without prior written permission.

Unauthorized use may result in legal action, DMCA takedown requests, or claims for damages.

7. Optional Tools

We may provide access to third-party tools “as is” without warranties or liability. Use of such tools is entirely at your own risk.

8. Third-Party Links

The Services may include links to third-party websites. We are not responsible for their content, accuracy, availability, or policies. Please review third-party terms before engaging with them.

9. Relationship With Shopify

Our store is hosted by Shopify, which provides the e-commerce platform that powers the Services.

All purchases are made directly with VM Digital Ventures LTD, not Shopify. Shopify is not responsible for transactions, products purchased, or interactions with Fingers & Paws.

10. Privacy Policy

Your use of the Services is governed by our Privacy Policy, which explains how personal data is collected and processed.

11. Feedback

Any feedback, suggestions, or reviews submitted to us may be used for any purpose without compensation. You confirm that you have rights to any content you submit.

12. Errors and Inaccuracies

Information on the Services may occasionally contain errors or omissions. We reserve the right to correct or update information or cancel orders at any time without notice.

13. Prohibited Uses

You may not use the Services for unlawful purposes, to violate intellectual property rights, upload malicious code, engage in fraud or abuse, collect personal data of others, or interfere with security features.

14. Termination

We may terminate or restrict access to the Services at any time without notice. Provisions that by their nature should survive termination shall remain in effect.

15. Disclaimer of Warranties

The Services and products are provided “as is” and “as available” without warranties of any kind. Some jurisdictions may not permit exclusion of implied warranties.

16. Limitation of Liability

To the fullest extent permitted by law, Fingers & Paws / VM Digital Ventures LTD shall not be liable for indirect, incidental, or consequential damages arising from use of the Services.

Your sole remedy is to discontinue use of the Services.

17. Indemnification

You agree to indemnify and hold harmless Fingers & Paws / VM Digital Ventures LTD, Shopify, and affiliates from claims arising from your use of the Services or violation of these Terms.

18. Severability

If any provision is found unenforceable, the remaining provisions shall continue in effect.

19. Waiver & Entire Agreement

Failure to enforce any right is not a waiver. These Terms and referenced policies constitute the entire agreement between you and us.

20. Assignment

You may not assign your rights under these Terms. We may assign ours without notice.

21. Governing Law

These Terms are governed by the laws of Mauritius, and disputes are subject to the exclusive jurisdiction of Mauritian courts.

22. Changes to Terms

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of updated Terms.

23. Contact Information

For questions about these Terms of Service, contact us at:
📧 support@fingersandpaws.org